Chain Letters


Lilly Smith
Chain Letters: Celene Aubry
“The natural path to solving any design problem is rarely straight.”


Lilly Smith
Chain Letters: Melissa Deckert + Nicole Licht
"We really enjoy the ideation stage of a project because it is where we can be thoughtful and considered, but also allow ourselves to entertain crazy ideas."


Lilly Smith
Chain Letters: Victor Melendez
This December, we’re elevating the act of gift giving by pondering the items inside the box: examining design as craft, poring over process, and picking the brains of designers whose technical skill turn products into objets d’art.


Lilly Smith
Chain Letters: Dana Chisnell
You might think these aren’t design questions, but you’re in the business of culture change.


Lilly Smith
Chain Letters: Toni L. Griffin
I strongly believe—and have seen firsthand—how shared ownership in creating a vision plan inspires greater collective action.


Lilly Smith
Chain Letters: Chelsea Mauldin
“Most broken government systems are not designed—they accrete, bits and pieces stuck on to address problems.”


Lilly Smith
Chain Letters: Steven Heller
“Design is a profession that has grown out of its stereotypes.”


Lilly Smith
Chain Letters: Elysia Borowy-Reeder
“Information is everywhere now. We need educated, well-versed curators to make sense of it.”


Lilly Smith
Chain Letters: Alexander Tochilovsky
"Reading the imprint of past choices can teach us a lot about how to be a designer today."



Lilly Smith
Chain Letters: Sean Adams
The point regarding design history is about documentation. If the work is not documented and disseminated, it disappears.


Lilly Smith
Chain Letters: Margaret Gould Stewart
Margaret Gould Stewart is Vice-President of Product Design at Facebook where she leads a global team of product designers and researchers for teams such as Artificial Intelligence and Privacy & Data Use.


Lilly Smith
Chain Letters: Arthur Cohen
I support a world in which design is not elevated and codified into some idealized “other,” but rather integrated into everyday practice that is just good business.


Lilly Smith
Chain Letters: Randy J. Hunt
“There are examples of designs that were the spark of an innovation and there are examples of designs that added to and evolved an otherwise already innovative idea.”


Lilly Smith
Chain Letters: Grace Jun
“Design is way of seeing and a way of doing. A unique perspective and method that combined can lead to innovation.”


Lilly Smith
Chain Letters: Zachary Lieberman
“Tools and jobs will always change but the fundamentals stay the same.”


Lilly Smith
Chain Letters: Paul Pangaro
In my experience, an understanding of the processes of design and the means for expanding techniques and capabilities are a matter of practice and critique, tightly coupled.


Lilly Smith
Chain Letters: Dori Tunstall
“Designing is not about a job. Design is one of many pathways for doing meaningful work in the world.”


Lilly Smith
Chain Letters: Gail Anderson
“As a designer, I am sensitive to the way people consume information, and very concerned about the survival of print.”


Lilly Smith
Chain Letters: Joan Wong
“I’m not sure the experience between print and ebooks is really that different.”


Lilly Smith
Chain Letters: Jennifer 8. Lee
“In my line of work, sometimes you have to wait for the future to catch up.”


Lilly Smith
Chain Letters: Anna Gerber
“Readers and writers are open, adventurous, and eager to try new things. Even if those experiences are not always perfect.”


Lilly Smith
Chain Letters: Paul Moore
“Streaming has shocked new life into the music industry and the vinyl we all hold dear to our hearts. Now the platform is finding a new generation of ardent fans. As designers, that’s where we can influence a movement.”


Lilly Smith
Chain Letters: Emily Batson
“A key part of my job is collaboration. I enjoy the negotiation of finding a concept that truly works.”


Lilly Smith
Chain Letters: Frank Ockenfels 3
“I am a true believer of creating in the moment.”


Lilly Smith
Chain Letters: Lawrence Azerrad
It‘s June, and you know what that means—the unofficial kick-off of summer concert season. This month, we examine design and music, and why fans everywhere benefit when these creative industries work in concert.


Lilly Smith
Chain Letters: Jamer Hunt
“And it’s likely the case that most design criticism today focuses on ideology more than aesthetics, as we’re going through a period of long-overdue self-scrutiny.”


Lilly Smith
Chain Letters: Molly Heintz
Labeling design, or anything, “good” is a slippery slope—good for whom?



Lilly Smith
Chain Letters: Andrew Blauvelt
Criticism allows for self-reflection, and that is necessary when we use words like discipline and field to talk about design.


Lilly Smith
Chain Letters: Alice Twemlow
“Of course design criticism is still relevant—it just inhabits formats that we might be less familiar with.”


Lilly Smith
Chain Letters: Karin Fong
“A bit of uncertainty is good for the design process. I would hate to be trapped in the sureness of my own thoughts.”



Lilly Smith
Chain Letters: Deva Pardue
“I don’t believe that being an artist or a designer by definition makes you an activist. I think the responsibility arises when you have something relevant to say.”


Lilly Smith
Chain Letters: Rhea Combs
“I believe art has many functions, and one of them is to interrogate the status quo.”


Lilly Smith
Chain Letters: Lindsay Peoples
Celebrating Women’s History month and how to better design for inclusivity with The Cut’s fashion market editor, Lindsay Peoples.


Lilly Smith
Chain Letters: Julian Alexander
What made Julian Alexander become a designer, and what was it like working with 50 Cent during the start of his career?



Lilly Smith
Chain Letters: Jason Murphy
“Inclusivity. That is the cliché. Where are they doing that?”


Lilly Smith
Chain Letters: Ced Funches
“Admitting you may not be the best person to bring a vision to life is the hard part.”



Lilly Smith
Chain Letters: Dian Holton
"As designers, we are problem-solvers, visionaries, and teachers," says Holton. "It’s important for us to be empathic and proactive in learning about our audience, so that we can provide meaningful experiences. This means getting to know the people who may not be like you."


Lilly Smith
Chain Letters: Briana Como
“We make an effort to be aware of and remove bias by focusing on behaviors instead of demographics when creating distinct personas.”


Lilly Smith
Chain Letters: Sarah Doody
“With anything we create, the first step in the design process must be to understand. This happens through research.”


Lilly Smith
Chain Letters: Richard Ting
Richard Ting, Global Chief Experience Officer at R/GA, continues our Chain Letters interview series.


Lilly Smith
Chain Letters: Jessica Gaddis
This interview is part of a new Design Observer series, Chain Letters, in which we ask leading design minds a few burning questions—and so do their peers, for a year-long conversation about the state of the industry.



Observed


The not-so-quiet panic from climate scientists.

Donald Trump has been framing Chinese immigrants as mostly “military-age” men, here to stir trouble from within. “And it sounds like to me, are they trying to build a little army in our country? Is that what they’re trying to do?” he said in a campaign stop last month. But one immigrant who traveled through Ecuador to the U.S. border told the AP that it’s not true. “It is impossible that they would walk on foot for over one month” to organize an attack, he said. “We came here to make money.” Another, who hopes to make enough to bring his wife and children, said, “This trip is deadly. People die. The trip isn’t suitable for women — it’s not suitable for anyone.” 

“You need to kick that f***ing door down!” Vice President Kamala Harris was the guest of honor at an AAPI Heritage Month event this week and encouraged attendees to break through the barriers they still face. “We have to know that sometimes, people will open the door for you and leave it open, sometimes they won't. And then you need to kick that f***ing door down," as the audience cheered. "Excuse my language," she laughed.

This is why we can’t have nice things. An art installation project called the Dublin Portal experience, a 24/7 live cam and screen offering a real-time link between Dublin and New York City, is being ruined by “a small minority of people” doing “inappropriate things.”

More than 100 high-profile French art world figures have signed an open letter supporting the Palais de Tokyo in Paris after longtime patron Sandra Hegedüs withdrew her funding, saying, “I don’t want to be associated with the new, very political direction at the Palais de Tokyo...dictated by the defence of wokeism, anti-capitalism, pro-Palestine, etc.’” At issue was the show Past Disquiet, which focuses on four “museums in exile” and is constructed as a touring exhibit. From the response to Hegedüs: “These words and these methods, using a popular tribunal on social networks… are dangerous for the art world, for artists and for the freedom of institutions, as well as for our democracy.”

The pageant system is a toxic workplace, according to Miss USA Noelia Voigt and Miss Teen USA UmaSofia Srivastava, who announced their resignations last week. Srivastava said her "personal values no longer fully align with the direction of the organization," and Voigt cited mental health reasons in a statement, then later accused the Miss America Organization of providing "a toxic work environment ... that, at best, is poor management and, at worst, is bullying and harassment." Miss Colorado Arianna Lemus resigned in solidarity on Friday, writing that Voigt and Srivastava's "voices have been stifled by the constraints of a contract that undermines their rights and dignity.” 

Democracy, it’s a design thing! Last March, a federal judge ruled that New Jersey’s ballot — a confusing design known as the “county line” system — was likely unconstitutional and couldn’t be used in June’s primary. One county has unveiled their new ballot design, which looks awfully familiar. 

Heading to NY Design Week? Here’s the itinerary. (It’s May 16-23.)

Ann Pizzorusso, a geologist and Renaissance art historian, says she has finally solved one of the art world’s enduring mysteries: where in the world was the Mona Lisa when she was sitting for Leonardo da Vinci? It took her dual expertise to find the clues that were there all along. “Geologists don’t look at paintings, and art historians don’t look at geology,” she says. 

Three chatbots explain themselves

Here’s the first design proposal to replace Baltimore’s Francis Scott Key Bridge, which collapsed last March. It's from an all-star team: Carlo Ratti Associati — the architecture firm led by architect and MIT professor Carlo Ratti — WeBuild, an Italian construction group, and Michel Virlogeux, a French structural engineer known for his work with Foster + Partners designing the world’s tallest bridge.  Their version has a longer span, a raised clearance, and the aesthetic of an enduring landmark. “The team hopes to deliver a bridge that is more contemporary visually and is also safe and durable for decades to come.”

Design as an act of neighborly pettiness.

The Biden Harris campaign is looking for a design lead and a graphic designer. (Both positions are full-time and based in Wilmington, Delaware.)

Mexico City is facing a desperate but unsurprising water crisis.  But, Javier Sánchez, founder of architectural firm JSa, says that by returning to ancient water technologies—like efficient rainwater harvesting—homes can be both beautiful and water-self-sufficient. 

Climeworks, a Swiss start-up, has just unveiled Mammoth, the world’s biggest carbon-absorbing plant. Located in Hellisheidi, Iceland, Mammoth is designed to remove 36,000 metric tons of carbon each year, the equivalent of taking 8,600 cars off the road. “It’s a drop in the bucket, but it’s a much bigger drop in the bucket than any we’ve seen so far,”  Klaus Lackner, who heads the Center for Negative Carbon Emissions at Arizona State University, tells the Washington Post. 

The Cybersecurity and Infrastructure Security Agency (CISA) has instituted a voluntary “Secure by Design” pledge for enterprise software makers. It affirms they are improving, documenting, and publicly sharing a host of security protocols, fixes, and best practices. All the cool kids seemed to have signed up.    

Veterans are now playing an essential role in helping VA health centers design new facilities by piloting design simulators and assessing physical mockups before construction begins.  

It's hard out there for a young designer, says Nendo founder Oki Sato. "You have to think about materials and the process — not just human-centered, but for the planet — and we have to think about how it will be recycled in the future as well.”

Fast Company’s global design editor, Mark Wilson, sat down with Fuse Project founder Yves Béhar, Neri & Hu Design cofounder Rosanna Hu, IKEA CEO Jesper Brodin, and Mattel Chief Design Officer Chris Down and asked how AI was impacting their businesses. “The era of designing general devices and or apps that work the same way for everyone is going to be over soon,” says Béhar. Good ideas come from teams, but in the future, says Hu, “we might be able to get something in three minutes.” But Brodin asked the big questions. “What are the risks to humanity? How are we impacting truth?”

At the screening of Gary Hustwit’s new documentary, Eno, visionary musician Brian Eno said: "Algorithms cannot be in the hands of individuals like Elon Musk and Mark Zuckerberg."⁠ It’s a capitalism thing. “Well, one thing that is really, really clear to me is that whoever designs the algorithms, designs the future. And it’s completely terrifying to me that the design of those algorithms is, in fact, almost 99 percent made by a few young Americans who want to make a lot of money. If profitability is the main goal of the design, then we’re going to end up with the same kind of shit that we got from social media.”

Did you know that since 1956, each Eurovision host broadcaster has had to come up with its own logo? Some are generic and forgettable, while others are more professional (and maybe also forgettable) (and speaking of forgetting, Istanbul completely forgot to design one in 2004, which is where at least one generic stand-in proved useful). As a suite of visual emblems, they're fascinating as a collective snapshot, sitting at the intersection of typography, globalism, and the amped-up TV culture of the music business. Among our favorites is the 2017 logo, which claims to have taken its inspiration from a traditional Ukrainian necklace, or namysto—considered to be a protective amulet and a symbol of beauty and health—and in this case, a way to honor and celebrate diversity.

Wonderful job opportunity—perhaps for a newly-minted MFA grad—working with the amazing people at Cita Press, where they celebrate the spread of culture and knowledge by publishing the writings of women authors whose works are open-licensed or in the public domain. Through its library of collaboratively designed free books, Cita honors the principles of decentralization, collective knowledge production, and equitable access to knowledge.

Struggling to figure out what to watch on Netflix? You're not alone! That's a challenge that still keeps Steve Johnson, Netflix’s VP of design, up at night.

How does color function In factories, schools, and hospitals? In the 1950s, it functioned like this. (Part Two is here.)

As if Prime Minister Justin Trudeau didn't have enough on his plate, public response to a new identity program sparks controversy (and ridicule). "It looks like a moose getting a prostrate exam!" one person noted. "It looks like a Minecraft character milking an elk!" observed another. Behold: the communications kerfuffle around the design of a new logo for the Canadian Army.

Every object we bring into the world has a contextual backdrop, and every design decision is a compromise. How long should objects last? Charlie Humble-Thomas—a student at the RCA in London—ponders the question of what he calls “conditional longevity”. 

The United Methodist Church has reversed its denomination’s anti-LGBTQ policies and teachings and lifted all bans on same-sex marriage and gay clergy. The fight to allow same-sex marriage and gay clergy has been part of a painful debate within major Protestant denominations in the U.S. for nearly fifty years. Click through for a timeline of major milestones of the last five decades. 

AAPI History Month turns 45 this year.  Most people credit its establishment to Jeanie Jew, a fourth-generation Chinese American and a co-founder of the congressional Asian-Pacific staff caucus. Her grandfather had helped build the Transcontinental Railroad in the 1800s and then was killed amid anti-Asian unrest, a story which moved her colleagues on the Hill. In 1979, with support from California Rep. Norm Mineta and Hawaii Senators Daniel Inouye and Spark Matsunaga, President Jimmy Carter issued a proclamation designating the first week of May as “Asian/Pacific American Heritage Week.”

The impossible dilemma of Black female leadership. “In predominantly White spaces, a Black woman is expected to code-switch, mimic White culture, and either explicitly or implicitly affirm harmful propaganda about Black people, in order to signal that she can be trusted by the establishment,” says Shauna Cox in Nonprofit Quarterly Magazine.

Weimar, Germany—the city that was home to both Germany’s post-1918 government and the first (of three) Bauhauses—has taken the courageous step to re-examine the school’s relationship to National Socialism. Organized by the Klassic Stiftung Weimar and running from May 9 through mid-September, three exhibitions take on this immense subject: The Bauhaus As a Site of Political Contest, 1919-1933, will be at the Museum Neues Weimar; Removed – Confiscated – Assimilated, 1930/37 at the Bauhaus Museum; and Living in the Dictatorship, 1933 -1945 at the Schiller Museum. A review in today's Guardian looks at the complexity and coordination of this trio of shows, and delves into the historical nuance—and torment—of its political and artistic history. 



Jobs | May 15