The design-led business advantage: prioritizing the customer experience

Draw the Line

Ellen McGirt

Episode 1: The lines we draw

Design Juice

Rachel Paese|Design Juice

Tricia Robson on how The Met’s Audience Engagement teams collaborate to engage 6.3 million visitors

Observed

View all

Jobs

View all

*ੈ✩‧₊˚Looking for inspiration? Give the gift of insight.📚*ੈ✩‧₊˚📖 Discover the best books for designing a better life. ✰ Explore our bookshop today! ✧.* Looking for inspiration? Give the gift of insight.✰♡ Discover the best books for designing a better life. 📖 Explore our bookshop today! ✧.*

Arts + Culture

Ellen McGirt|Books

“What book made you a better designer?”

Your summer reading list

Civic Life

Jessie McGuire|Commentary

America 250: design’s role in shaping national identity

From passports to “I Voted” stickers, design has long helped define the national “we” — and who stands outside it.

Design Juice

Rachel Paese|Design Juice

Nina Katz’s answer to growing anti-trans rhetoric: nine larger-than-life portraits of the people she wants you to meet

An emotional reaction to the rhetoric from the first Trump administration, she painted 9 larger-than-life portraits of trans people. Now, they’re gaining new attention.

Podcasts

View all

Ellen McGirt

Design As Governance

Audio

Lee Moreau

Design As S1E5: Citizenship Part 1

Audio

Lee Moreau

Design As S1E6: Citizenship Part 2

Ellen McGirt

The Supreme Court case Louisiana v. Callais gutted the Voting Rights Act and rewrote the rules of American democracy. Draw the Line spends ten episodes telling the inside story of Louisiana’s fight over power, maps, and who gets left off them. As goes Louisiana, so goes the rest of the country. Who’s fighting for your vote? First episode drops … Continued

Listen here

Newsletters

View all