Chain Letters


Lilly Smith
Chain Letters: Celene Aubry
“The natural path to solving any design problem is rarely straight.”


Lilly Smith
Chain Letters: Melissa Deckert + Nicole Licht
"We really enjoy the ideation stage of a project because it is where we can be thoughtful and considered, but also allow ourselves to entertain crazy ideas."


Lilly Smith
Chain Letters: Victor Melendez
This December, we’re elevating the act of gift giving by pondering the items inside the box: examining design as craft, poring over process, and picking the brains of designers whose technical skill turn products into objets d’art.


Lilly Smith
Chain Letters: Dana Chisnell
You might think these aren’t design questions, but you’re in the business of culture change.


Lilly Smith
Chain Letters: Toni L. Griffin
I strongly believe—and have seen firsthand—how shared ownership in creating a vision plan inspires greater collective action.


Lilly Smith
Chain Letters: Chelsea Mauldin
“Most broken government systems are not designed—they accrete, bits and pieces stuck on to address problems.”


Lilly Smith
Chain Letters: Steven Heller
“Design is a profession that has grown out of its stereotypes.”


Lilly Smith
Chain Letters: Elysia Borowy-Reeder
“Information is everywhere now. We need educated, well-versed curators to make sense of it.”


Lilly Smith
Chain Letters: Alexander Tochilovsky
"Reading the imprint of past choices can teach us a lot about how to be a designer today."



Lilly Smith
Chain Letters: Sean Adams
The point regarding design history is about documentation. If the work is not documented and disseminated, it disappears.


Lilly Smith
Chain Letters: Margaret Gould Stewart
Margaret Gould Stewart is Vice-President of Product Design at Facebook where she leads a global team of product designers and researchers for teams such as Artificial Intelligence and Privacy & Data Use.


Lilly Smith
Chain Letters: Arthur Cohen
I support a world in which design is not elevated and codified into some idealized “other,” but rather integrated into everyday practice that is just good business.


Lilly Smith
Chain Letters: Randy J. Hunt
“There are examples of designs that were the spark of an innovation and there are examples of designs that added to and evolved an otherwise already innovative idea.”


Lilly Smith
Chain Letters: Grace Jun
“Design is way of seeing and a way of doing. A unique perspective and method that combined can lead to innovation.”


Lilly Smith
Chain Letters: Zachary Lieberman
“Tools and jobs will always change but the fundamentals stay the same.”


Lilly Smith
Chain Letters: Paul Pangaro
In my experience, an understanding of the processes of design and the means for expanding techniques and capabilities are a matter of practice and critique, tightly coupled.


Lilly Smith
Chain Letters: Dori Tunstall
“Designing is not about a job. Design is one of many pathways for doing meaningful work in the world.”


Lilly Smith
Chain Letters: Gail Anderson
“As a designer, I am sensitive to the way people consume information, and very concerned about the survival of print.”


Lilly Smith
Chain Letters: Joan Wong
“I’m not sure the experience between print and ebooks is really that different.”


Lilly Smith
Chain Letters: Jennifer 8. Lee
“In my line of work, sometimes you have to wait for the future to catch up.”


Lilly Smith
Chain Letters: Anna Gerber
“Readers and writers are open, adventurous, and eager to try new things. Even if those experiences are not always perfect.”


Lilly Smith
Chain Letters: Paul Moore
“Streaming has shocked new life into the music industry and the vinyl we all hold dear to our hearts. Now the platform is finding a new generation of ardent fans. As designers, that’s where we can influence a movement.”


Lilly Smith
Chain Letters: Emily Batson
“A key part of my job is collaboration. I enjoy the negotiation of finding a concept that truly works.”


Lilly Smith
Chain Letters: Frank Ockenfels 3
“I am a true believer of creating in the moment.”


Lilly Smith
Chain Letters: Lawrence Azerrad
It‘s June, and you know what that means—the unofficial kick-off of summer concert season. This month, we examine design and music, and why fans everywhere benefit when these creative industries work in concert.


Lilly Smith
Chain Letters: Jamer Hunt
“And it’s likely the case that most design criticism today focuses on ideology more than aesthetics, as we’re going through a period of long-overdue self-scrutiny.”


Lilly Smith
Chain Letters: Molly Heintz
Labeling design, or anything, “good” is a slippery slope—good for whom?



Lilly Smith
Chain Letters: Andrew Blauvelt
Criticism allows for self-reflection, and that is necessary when we use words like discipline and field to talk about design.


Lilly Smith
Chain Letters: Alice Twemlow
“Of course design criticism is still relevant—it just inhabits formats that we might be less familiar with.”


Lilly Smith
Chain Letters: Karin Fong
“A bit of uncertainty is good for the design process. I would hate to be trapped in the sureness of my own thoughts.”



Lilly Smith
Chain Letters: Deva Pardue
“I don’t believe that being an artist or a designer by definition makes you an activist. I think the responsibility arises when you have something relevant to say.”


Lilly Smith
Chain Letters: Rhea Combs
“I believe art has many functions, and one of them is to interrogate the status quo.”


Lilly Smith
Chain Letters: Lindsay Peoples
Celebrating Women’s History month and how to better design for inclusivity with The Cut’s fashion market editor, Lindsay Peoples.


Lilly Smith
Chain Letters: Julian Alexander
What made Julian Alexander become a designer, and what was it like working with 50 Cent during the start of his career?



Lilly Smith
Chain Letters: Jason Murphy
“Inclusivity. That is the cliché. Where are they doing that?”


Lilly Smith
Chain Letters: Ced Funches
“Admitting you may not be the best person to bring a vision to life is the hard part.”



Lilly Smith
Chain Letters: Dian Holton
"As designers, we are problem-solvers, visionaries, and teachers," says Holton. "It’s important for us to be empathic and proactive in learning about our audience, so that we can provide meaningful experiences. This means getting to know the people who may not be like you."


Lilly Smith
Chain Letters: Briana Como
“We make an effort to be aware of and remove bias by focusing on behaviors instead of demographics when creating distinct personas.”


Lilly Smith
Chain Letters: Sarah Doody
“With anything we create, the first step in the design process must be to understand. This happens through research.”


Lilly Smith
Chain Letters: Richard Ting
Richard Ting, Global Chief Experience Officer at R/GA, continues our Chain Letters interview series.


Lilly Smith
Chain Letters: Jessica Gaddis
This interview is part of a new Design Observer series, Chain Letters, in which we ask leading design minds a few burning questions—and so do their peers, for a year-long conversation about the state of the industry.



Observed | July 16

Google Head of Product Inclusion—and author of Building For EveryoneAnnie Jean-Baptiste on better design practices. [JH]

AOC, master of the modern visual: a beautiful essay by ALexandra Lange. [JH]

An extraordinary new seriwes of books (three of them, slipcased) on Swiss graphic design history. [JH]

Barbara Stauffacher Solomon changed the world of design with her life-sized graphics. A new collaboration with filmmaker Gary Hustwit is designed to introduce her to a new generation of design lovers. [BV]

Is Artificial Intelligence...a design problem? [JH]

In fiction, the contemporary art world is, more often than not, represented as a ridiculous shell game in which empty provocation is propped up by canny marketing and rampant financial speculation. [BV]

Will there ever be a place to sit down in Moynihan Station? [BV]

Reimagined movie posters from Patrick Concepcion. (Via Allan Chochinov/Jason Kottke.) [JH]

Wolfgang Weingart, widely credited as the father of New Wave typography, has died. He was 80. [JH]

“His recent installations sweep us in, sometimes entertain, then ask us to step back and consider images and feelings that seem too full, too immediate, to consider.” The internationally acclaimed artist Christian Boltanski has died in Paris. He was 76. [JH]

Saved from a dumpster, glass negatives reveal life in Massachusetts in the nineteenth century. (Via Don Whelan.) [JH]

The UK filmmaker Paul Bush is known for his stop-motion animations using repurposed objects. In his nostalgic short Ride, he finds his muse in theiconic motorcycles of the 1950s and ’60s. [BV]


Observed | July 06

Where’s our flying-car future? Maybe it’s finally a little closer, thanks to AirCar. [BV]


Observed | June 30

“In the infinite collection of gigantic, dwarven, elongated, flattened, skeletal, microscopic, grotesque, gnarled typefaces that grows everyday,” wrote Alphonse to Boissieu in 1854, “it is surprising that no one has thought of reproducing the beautiful antique letter whose proportions are so fortunately and wisely combined...” More on epigraphy—the study of ’exposed writings‘—and on Mercure, the new typeface from Fonderie Abyme, here [JH]


Observed | June 25

Parsing the pixels to discern truth from falsehood: truth and consequences in the deepfake era. [JH]


Observed | June 24

A touching exchange between two wonderful art directors, brought together by unlikely circumstances: Steve Heller and Véronique Vienne reflect on creativity, a chronic illness, and everything in between. [JH]


Observed | June 15

Everything you ever wanted to know about, well, everything (design-related, that is). Or so they claim! [JH]


Observed | June 09

Is protest more potent when you adopt the typeface of your subject? Don’t miss these photos. [JH]


Observed | June 08

Artist Corita Kent’s famed Hollywood studio is saved in a landmark historical preservation victory. [JH]


Observed | June 01

A fascinating look back at the internet’s major milestones. [JH]


Observed | May 27

Next week marks the 100 year anniversary of the Tulsa Race Massacre, the focus of a new historic center, Greenwood Rising, opening next week. “Greenwood Rising honors the icons of Black Wall Street, memorializes the victims of the massacre, and examines the lessons of the past to inspire meaningful, sustainable action in the present.” [BV]


Observed | May 26

How Colonial Pipeline’s archaic branding told us all we needed to know about the company. (via James I. Bowie) [BV]

President Biden revokes Trump‘s controversial classical architecture order. [JH]


Observed | May 25

Design Twitter goes wild over David Hockney’s typographic reworking of the Picadilly Circus logo. [JH]


Observed | May 19

Join the Society of Design Arts (SoDA) and AIGA Baltimore for an online talk by Rafael Cardoso, part of a virtual series created to promote the rich and plural histories of Latin American production in design. Free registration here. [JH]


Observed | May 18

After a decade of design and planning, +Pool has been approved by the city of New York. Listen to Michael Bierut’s conversation with founder and designer, Archie Lee Coates IV, on Season 6 of DBBD. [JH]


Observed | May 12

Kerby Jean-Raymond will be the first Black designer to show at Couture Week in Paris. Listen to Michael Bierut’s interview with him on Season 6 of The Design of Business | The Business of Design here. [JH]

The kind of speculative mashup you need right now. [JH]


Observed | May 10

“Nothing is unaffordable in a C.G.I. dreamscape, and rent is never due.” Anna Weiner on the speculative design world of “renderporn”. [JH]


Observed | May 09

Ellen Degeneres launches a new reality show to find the next great furniture designer. [JH]


Observed | May 07

Infusing design with equity: one designer’s perspective. [JH]



Jobs | July 23