The Design of Business | The Business of Design

How design works within complex organizations to shape decisions, products, and more. Guests include clients from many industries and designers in many fields. Recorded at the Yale School of Management.

Subscribe to The Design of Business | The Business of Design on or your favorite app, or follow Design Observer on .

Episodes

S7E12: Janelle Monáe
Janelle Monáe is a singer, songwriter, actor, and producer.


S7E11: Paola Antonelli
Paola Antonelli is senior curator of the department of architecture and design at the Museum of Modern Art.


S7E10: Elizabeth Alexander
Elizabeth Alexander is president of the Mellon Foundation.



S7E09: Mark Bloomfield + Shaun Borstrock
Mark Bloomfield is a jewelry designer and the founder of Electrobloom. Shaun Borstrock is associate dean for business and innovation at the University of Hertfordshire.


S7E8: James Rhee
James Rhee is executive chair and CEO of the fashion brand Ashley Stewart as well as the founder and president of the investment firm FirePine Group.


S7E7: Daniella Zalcman
Daniella Zalcman is a documentary photographer and the founder of Women Photograph.


S7E6: Courtney Cogburn
Courtney Cogburn is a professor at the Columbia School of Social Work and the co-creator of 1000 Cut Journey.


S7E5: George Gendron + Patrick Mitchell
George Gendron is writer in residence at MIT’s integrated design and management program. Patrick Mitchell runs Modus Operandi Design.


S7E4: Vivianne Castillo
Vivianne Castillo is senior design researcher at Salesforce.


S7E3: Sara Hendren
Sarah Hendren is an artist, design researcher, and professor at the Olin College of Engineering.


S7E2: Gene Lee
Gene Lee is senior vice president of customer experience and design at Mailchimp.


S7E1: Caroline Wanga
Caroline Wanga is chief culture, diversity, and inclusion officer and vice president of human resources at Target.


From the Archive: Georgia Lupi
Giorgia Lupi is a partner in the design firm Pentagram and an artist whose data-driven work is at MOMA in New York.


From the Archive: Forest Young
Forest Young is head of design and a global principal at the branding consultancy Wolff Olins who recently completed the Uber redesign.


From the Archive: Lee Moreau
Lee Moreau is Vice President of Design at EPAM Continuum, a global design and innovation consultancy based in Boston. He is also a visiting lecturer at MIT where he teaches design strategy and innovation.


S6E12: Todd Bracher
Todd Bracher is founder and creative director of Todd Bracher Studio.


S6E11: Valerie Casey
Valerie Casey is head of design at Walmart.


S6E10: Bon Ku
Dr. Bon Ku is assistant dean for health and design at Thomas Jefferson University in Philadelphia.


S6E9: Isolde Brielmaier
Isolde Brielmaier is the executive director of arts culture and community at Westfield World Trade Center.


S6E8: Mauro Porcini
Mauro Porcini is chief design officer at PepsiCo


S6E7: Valla Vakili
Valla Vakili is head of Citi Ventures Studio, an incubator for financial services.


S6E6: Archie Lee Coates IV
Archie Lee Coates IV is a founder of multidisciplinary creative studio Playlab, Inc., and executive director of Friends of +POOL.


S6E5: Kerby Jean-Raymond
Kerby Jean Raymond is the founder and CEO of the fashion label Pyer Moss.


S6E4: Reneé Seward & Chester Jenkins
Reneé Seward teaches communication design at the University of Cincinnati and is the founder of See Word Reading. Chester Jenkins is a partner in Constellation, which creates new typefaces, and Village, a coop that publishes them.


S6E3: Cindy Chastain
Cindy Chastain is senior vice president of customer experience and design at Mastercard.


S6E2: Billie Tsien
Billie Tsien is the co-founder of Tod Williams Billie Tsien architects, which works on buildings for museums, universities, and the Obama Presidential Center.


S6E1: Errol Morris
Errol Morris is a filmmaker whose documentaries include Gates of Heaven, The Thin Blue Line, and American Dharma.


S5E12: Dmitri Siegel
Dmitri Siegel is vice president of global brand at Sonos.


S5E11: Renata Souza
Renata Souza Luque is the creator of Thomy, an insulin kit for children with Type 1 diabetes.


S5E10: Eddie Opara
Eddie Opara is a multidisciplinary designer and a partner at the design firm Pentagram.


S5E9: Manuel Lima
Manuel Lima is a UX design manager at Google and the founder of the website Visual Complexity.


S5E8: Todd Waterbury
Todd Waterbury is the chief creative officer of Target.


S5E7: Susannah Drake
Susannah Drake is the founder of DLANDstudio, a landscape architecture and urban design firm.


S5E6: Lorna Solis
Lorna Solis is the founder and CEO of Blue Rose Compass, a nonprofit that helps gifted refugees develop their potential.


S5E5: Forest Young
Forest Young is head of design and a global principal at the branding consultancy Wolff Olins.


S5E4: Mariana Amatullo
Mariana Amatullo teaches strategic design and management at Parsons School of Design at The New School.


S5E3: Ellen Lupton
Ellen Lupton is the curator of contemporary design at Cooper Hewitt, the Smithsonian Design Museum.


S5E2: Jon Iwata
Jon Iwata is executive in residence at the Yale School of Management and a senior advisor to IBM.


S5E1: Lisa Smith
Lisa Smith is vice president of brand design at Chobani.


From the Archive: Ashleigh Axios
When Ashleigh Axios joined the White House’s Office of Digital Strategy in 2012 she wasn’t sure how she would fit in.


From the Archive: Leslie Koch
A conversation with Leslie Koch, who revitalized Governor’s Island, an abandoned military post in New York Harbor into a public park.


From the Archive: Deborah Berke
Deborah Berke is the founding partner of Deborah Berke Partners, designer of 21c Museum Hotels, and the Dean of the Yale School of Architecture.


From the Archive: Audrey Gelman and Emily Oberman
Audrey Gelman is co-founder and CEO of The Wing, a social club and co-working space for women. Pentagram partner Emily Oberman worked on the brand identity.


From the Archive: Neri Oxman
Neri Oxman leads the Mediated Matter research group at the MIT Media Lab. She treats art, science, and engineering as part of design.


From the Archive: Danny Meyer and Paula Scher
Danny Meyer is the founder of Shake Shack. Paula Scher designed its graphic identity.


S4E12: Jessica Dimmock
Jessica Dimmock is a photographer and filmmaker. Her latest project is the Netflix documentary series Flint Town.


S4E11: Andrew Essex
Andrew Essex is the author of “The End of Advertising: Why It Had to Die, and the Creative Resurrection to Come.”


S4E10: Abbott Miller
Abbott Miller is a partner in the design firm Pentagram.


S4E9: Karin Fong
Karin Fong is a founding member of Imaginary Forces, a creative company specializing in visual storytelling and brand strategy.


S4E8: Somi Kim
Somi Kim is senior director of healthcare solutions at Johnson & Johnson Design.


S4E7: Lisa Strausfeld
Lisa Strausfeld is an information architect and data visualisation pioneer. Her studio is InformationArt.


S4E6: Margaret Gould Stewart
Margaret Gould Stewart is vice president of product design at Facebook.


S4E5: Heather McIntosh Cassano
Heather McIntosh Cassano is director of user experience at Google, leading a team focused on workplace apps.


S4E4: Ben Watson
Ben Watson is the chief creative officer of Herman Miller, the furniture and workspace design company.


S4E3: Arthur Cohen
Arthur Cohen is CEO and co-founder of LaPlaca Cohen, a strategy, design, and marketing firm for the cultural world.


S4E2: Kevin Bethune
Kevin Bethune is vice president of Strategic Design at BCG Digital Ventures.


S4E1: Stella Bugbee
Stella Bugbee is the editor in chief and president of New York Magazine’s The Cut.


S3E12: Vishaan Chakrabarti
Vishaan Chakrabarti is the founder of Practice for Architecture and Urbanism and the author of A Country of Cities: A Manifesto for Urban America.


S3E11: Melissa Harris
Melissa Harris is editor at large of the Aperture Foundation and the author of A Wild Life: A Visual Biography of Photographer Michael Nichols.


S3E10: Randy Hunt
Randy Hunt is the head of design at Artsy and the former VP of Design at Etsy.


S3E9: Natasha Jen
Natasha Jen is a partner in the design firm Pentagram.


S3E8: Ravi Naidoo
Ravi Naidoo is the founder of Interactive Africa as well as Design Indaba, an annual conference in Cape Town.


S3E7: Liz Danzico
Liz Danzico is creative director for NPR, where she guides both visual design and user experience.


S3E6: Scott Frankel + David Korins
Scott Frankel composes musicals including Grey Gardens and War Paint. David Korins designed the sets for War Paint, Hamilton, and many other productions.


S3E5: John Maeda
John Maeda is global head of computational design and inclusion at Automattic and the author of the annual Design in Tech report.


S3E4: Timothy Geithner
Timothy Geithner was Secretary of the Treasury from 2009 to 2013. He chairs the Program on Financial Stability at the Yale School of Management.


S3E3: Lucienne Roberts
Lucienne Roberts runs the studio LucienneRoberts+ and the publisher GraphicDesign+.


S3E2: Claire Weisz
Claire Weisz is is the principal-in-charge of WXY, an architecture and design practice focused on innovative approaches to public space, structures, and cities.


S3E1: Giorgia Lupi
Giorgia Lupi is the co-founder and design director of Accurat, a data-driven studio, and an artist whose work is at MoMA.


S2E12: Dana Arnett + Patrick Palmer
Dana Arnett is a vice chairman and a founding partner of VSA Partners, a branding and marketing company based in Chicago. Patrick Palmer leads the strategy practice at VSA.


S2E11: Khoi Vinh
Khoi Vinh is a principal designer at Adobe.


S2E10: Robert Brunner
Robert Brunner is a founder of Ammunition, a design firm based in San Francisco. He has designed products from the Apple PowerBook to Beats by Dre headphones.


S2E9: Ashleigh Axios
Ashleigh Axios is the design exponent at Automattic and a former creative director for the White House’s Office of Digital Strategy.


S2E8: Teddy Blanks
Teddy Blanks is a co-founder of CHIPS, a Brooklyn-based design studio, who specializes in film titles.


S2E7: Grace Jun
Grace Jun is the executive director of Open Style Lab, a nonprofit that aims to make fashion accessible to people with disabilities.


S2E6: Michael Rock
Michael Rock is founding partner and creative director of 2x4, a global design consultancy. He has worked with brands including Nike, Prada, Target, and Kanye West.


S2E5: David Rockwell
David Rockwell is the founder and president of the architecture and design firm the Rockwell Group and a theatrical set designer.


S2E4: Lee Moreau
Lee Moreau is a principal at Continuum, a global innovation design firm.


S2E3: Bobby C Martin Jr
Bobby C. Martin, Jr., is a founding partner of the agency OCD | The Original Champions of Design.


S2E2: Neri Oxman
Neri Oxman leads the Mediated Matter research group at the MIT Media Lab.


S2E1: Audrey Gelman and Emily Oberman
Audrey Gelman is co-founder and CEO of The Wing, a social club and co-working space for women. Pentagram partner Emily Oberman worked on the brand identity.


S1E12: Teddy Goff
Teddy Goff was the digital director for Barack Obama’s 2012 reelection effort and an adviser to Hillary Clinton in 2016.


S1E11: Steve Duenes
Steve Duenes is an Assistant Editor at The New York Times who oversees a team of visual journalists.


S1E10: Danny Meyer and Paula Scher
Danny Meyer is the founder of Shake Shack. Paula Scher designed its graphic identity.


S1E9: Jay Parkinson
Dr. Jay Parkinson is the founder of Sherpaa, an online medical practice.


S1E8: Leslie Koch
Leslie Koch was the president and CEO of the Trust for Governors Island.


S1E7: Susan Sellers + Cynthia Round
Susan Sellers was creative director of the Metropolitan Museum of Art. Cynthia Round was its senior vice president of marketing and external relations.


S1E6: Douglas Powell
Douglas Powell is a Distinguished Designer at IBM. He directs a global effort to bring human-centered design to IBM.


S1E5: Bruce Cohen
Bruce Cohen is an Oscar-winning film producer and president of the board of directors of the American Foundation for Equal Rights


S1E4: Barry Nalebuff
Barry Nalebuff teaches at the Yale School of Management. His specialty is game theory and its application to business strategy.


S1E3: Deborah Berke
Deborah Berke is the founding partner of Deborah Berke Partners, the architect of the 21c Museum Hotels, and the Dean of the Yale School of Architecture.


S1E2: Molly Barton and Julian Yap
Molly Barton and Julian Yap are cofounders of Serial Box Publishing, which develops original episodic fiction.


S1E1: John Bielenberg
John Bielenberg is a designer, entrepreneur and imaginative advocate for a better world.


S1E0: Trailer
A quick preview of Season 1, with Michael Bierut, Jessica Helfand, and a few of their guests.


The Design Observer Cooperative

Observed | August 06

On the power (and ephemerality) of street art. [JH]

The UX of LEGO interface panels. (via James I. Bowie) [BV]


Observed | August 03

Antica is a new type family designed by Ale Paul & the Sudtipos team. [JH]


Observed | July 31

Branding a pandemic. (via Kim Baer.) [JH]


Observed | July 28

Why do these Apple ads, from a company that takes such pride in design, feature four people who are clearly not trained designers, designing? [BV]


Observed | July 27

Communicative efficiency is not the same as communicative empathy, and one of the truly gut-punching limits of social media is how poorly it corresponds to the individual experience of human grief. A primer by Jason Fields. [JH]


Observed | July 22

Futurefeed is an online space where writers, artists, and thinkers are invited to experiment + explore ideas that are important to them over an extended period of time. [JH]


Observed | July 21

Open a new window somewhere in the world. [BV]

The X-Prize Mask Challenge is looking for a face mask that is attractive, innovative, and achieves the filtration efficacy on par with a surgical mask. PS: You also have to be under 25 years old to enter. (Via Kim Baer.) [JH]


Observed | July 16

How Mexico City crowdsourced a map of its riotous informal bus system. [BV]

The atlas of surveillance. (Yes, you read that right.) [JH]


Observed | July 15

Social Matter, Social Design challenges the way we look at, think of, and interact with the social world by emphasizing the role of materiality. [JH]

When governors are graphic designers: a continuing story. [JH]


Observed | July 14

Design For America, the World Design Organization, and IBM team up to launch the COVID Design Challenge. [JH]

A national reckoning: why It is falling to individuals to become their own interim museums and archives. [JH]


Observed | July 10

Together again for the very first time, Microsoft ditches backgrounds for foregrounds—like simulated office desks. [JH]

A new, coronavirus-inspired concoction at Alinea, one of the world’s most famous restaurants, is spurring backlash online. (via Blake Eskin) [BV]


Observed | July 08

A look inside the typography of the Biden campaign, by Hoefler & Co. [JH]


Observed | July 06

Designer and photographer Margaret Morton, who taught for many years at Cooper Union and at Yale, died last week at her home in New York City. She was 71. [JH]


Observed | July 03

Architect James Biber on backgrounds as the new foregrounds. (Via Adrian Shaughnessy.) [JH]


Observed | July 01

An exhaustive study of house address number styles. (via James I. Bowie) [BV]


Observed | June 29

Aric Jenkins curated some essential writing on racial inequity and injustice in urban planning and design for Pocket. [BV]

Alice Rawsthorn and Paula Antonelli cohost Design Emergency, a new series on Instagram Live. [JH]


Observed | June 26

In the “you can’t make this shit up” department, from the company once described as a great vampire squid wrapped around the face of humanity, relentlessly jamming its blood funnel into anything that smells like money, Goldman Sachs releases a new font you’re not allowed to criticize Goldman Sachs with. (H/T Jeffrey Kittay) [JH]


Observed | June 24

The Drift is a new online magazine about politics and culture. (Don’t miss what bores them.) [JH]


Observed | June 23

June 24 at noon Pacific, 3pm Eastern: don‘t miss Rachel Gogel speaking in the Ladies Who Create series from Dropbox. [JH]


Observed | June 10

IBM will no longer offer, develop, or research facial recognition technology. [BV]


Observed | June 01

For the Army Corps of Engineers in 1944, Harold Fisk created extraordinarily beautiful maps of the changing Mississippi River over time. [MB]


Observed | May 29

A brilliant and timely design exploration: Alexandra Bell disrupts perception by rewriting headlines. (Via Lana Rigsby.) [JH]


Observed | May 28

The new book from Scott Berkun, How Design Makes the World, “will help you see design everywhere and question why it works—or why it fails.”—Ellen Lupton. Watch the trailer. [BV]



Jobs | August 09